Summary: Received inedible, raw food. Customer assistance left me on hold for over two hours, offering an unconvincing apology and no refund. I refuse to order again.
lol, seems like your support is lost in space, like some black hole service. mine always seems to vanish when you need them. total cosmic fail, honestly
I experienced a similar situation with a different provider where the support service was notably unresponsive. The frustration of standing by on hold for extended periods and receiving ambiguous responses is all too familiar. From my perspective, a company’s customer service should be as reliable as the transit of the planets. When support fails to reach the mark, it clearly reflects on the operational efficiency of the entire business. As a result, I eventually had to switch to a more dependable provider for a satisfactory experience.
Hey SailingBreeze, I read your post and gotta say that being left in the dark (or should I say, space?) about device support really does hit home. It’s wild how these companies sometimes treat us like background stars rather than, you know, people. I’m curious though—have you ever tried reaching out on social media or maybe looked into any alternative methods to get a response? I’m wondering if there’s some hidden channel that might actually pick up the signal, or if this grim scenario is all too common. Does anyone think there’s a way for companies to get more grounded in their service policies, or is customer support destined to continue orbiting somewhere far away from their customers? Would love to hear your thoughts about any new ways to establish better contact or if someone else has found a solution to pull support out of the interstellar abyss.