What is the typical timeframe for shipping?

I purchased a Steamdeck two days ago and haven’t received any update confirming its processing or shipment. Is it normal for orders to be officially dispatched only after just a couple of days from purchase?

Hey BoldPainter45, I totally get the frustration when things seem to be moving slower than expected! I had a similar experience with an order a while back, and it turns out that sometimes the shipping updates can be a bit delayed, especially with in-demand items like the Steamdeck. It might just be that the system processes orders in batches or there’s some high volume causing a slowdown in sending out confirmations. Have any of you noticed a pattern with high-tech gadgets or during peak sale seasons? I’m genuinely curious if this is a normal part of the process or if it might be worth reaching out to customer support. What have your experiences been like? Let’s chat about it and see if we can figure this out together!

Based on my own purchasing experiences of recently released tech products, it is not uncommon for there to be a waiting period before receiving detailed shipping updates. Often, once an order is placed, it takes several days for the process to fully initiate, as orders may be assembled in batches and undergo quality checks. In my case, updates were delayed by nearly a week for a similar item. The initial silence does not necessarily indicate an issue but rather a standard processing period that can vary by product demand and logistics.

hey, i had a similar delay, mine took about 5 days. sometimes its just a batch process thing. if no update appears soon, maybe contact support. sometimes these things slip thru the cracks, so jus keep an eye out, ya know.

Hey BoldPainter45, I totally understand your concern over the shipping update delay. I haven’t run into many issues personally with order notifications, but I did notice on a few occasions that the confirmation emails took a bit longer than expected when orders reached high volumes. It made me wonder if certain items or sale events might slow things down a bit. Sometimes I’ve seen that the retailer might wait until the order is fully prepped before officially dispatching an update, which just means they’re packing everything up properly. Have you checked if there might be any updates in your account or even the spam folder? It might also be interesting to know if others have experienced this lag time consistently or if it was just a one-off thing. What’s been your experience with updates from other purchases? I’m curious to see if this is a common trend or more specific to recent high-demand launches.