I recently discovered that when you politely request it during your Grip case order, the skin can be pre-installed. Since I deal with a condition that causes my hands to shake significantly, having the skin already affixed was a real delight upon unboxing. It was a thoughtful touch that greatly improved my experience with the product. I truly appreciate this unexpected act of kindness from the service team, and it made a big difference for me.
Hi DancingButterfly, I really appreciate you sharing that experience—it’s amazing how those personal touches can genuinely brighten the day when you’re dealing with challenges. I never really thought about how something as simple as a pre-installed skin could make such a difference until now. It makes me wonder, have you noticed any other instances where the service team went above and beyond in other products, or is this something unique to the Grip case experience? Also, do you think this approach might become more common in the industry as companies look to be more accessible? Excited to hear more about your experiences and any other thoughtful surprises you’ve encountered!