Shipping Process Causing Frustration

I ordered ten days ago; the label was created six days back with no further update. Lush claims it’s shipped, yet the courier still awaits handover. I’m confused about its whereabouts.

hey, i get ur frustrashun. had similar delay befor, maybe its a scanning hiccup. if no upd8 in a few days, probly better to hit up cusomter support. hope it sorts soon