Experience Overview
I ordered a 4080 Super on January 31 from Scorptec. Two weeks later, they confirmed it wasn’t available and delayed processing my refund due to inadequate support.
hey Jade72, try checkin their live chat maybe? i had similar issues and it sometimes uprises more than email support. i know its a pain, but a quick snap on social media might help get a response. hang in there!
hey, im so frustated too. my refund took ages & support was like nowhere to be found. feels like they dont care about customers, tbh.
I had a somewhat similar experience with another online purchase from Scorptec. I encountered vague and inconsistent responses during the issue resolution process and found that communication delays often led to unnecessary stress. Although my case did not involve a high-value item, the repeated follow-up emails and lack of clear timelines were disappointing. It has pushed me to be more cautious and to read through all terms and conditions thoroughly before making such purchases. Transparency and timely support can make a significant difference, and it is essential for retailers to improve these aspects.
Hey everyone, I just caught up with the thread and it seems like many of us are hitting similar snags with Scorptec lately. I had a recent purchase that wasn’t as dramatic as a refund delay, but the communication on my order left me scratching my head. I ended up wondering if these issues are isolated or if Scorptec is maybe undergoing some internal shakeups right now? I’m curious—has anyone tried reaching out via social media or other channels when emails just seem to vanish? I feel like sharing our tactics might point us toward a solution, or at least give us a bit more insight into what’s going on behind the scenes. What’s been your experience with their customer service response time lately?
Based on my experience with Scorptec, I found that approaching the situation methodically helped me gain clarity. After encountering delays similar to what you described, I arranged a formal written inquiry which prompted a more detailed response. In my case, persistent and documented communication eventually accelerated the process. Although it may seem cumbersome, having a clear record of all interactions provided additional leverage when following up. Such an approach might also encourage them to address the recurring issues more transparently over time.