Pro Tip: Leverage Mandatory Timed Responses from Chat and Email Support

Replying to customer support’s timed messages forces prompt responses. A simple ‘thanks’ ensures quicker follow-ups, though this strategy may not work for companies that don’t track response metrics.

hey, im not 100% sure this works every time. sometimes a quick ‘thankz’ might speed up things, but if support’s slow, it hardly matters. its a hit or miss stratagy, imo.

Hey everyone, I’ve been thinking about how this might work in the real world. It’s pretty interesting to consider whether a quick ‘thanks’ really nudges things along. From my perspective, it might create a perception of momentum that prompts a faster follow-up, but I wonder if it’s more about building a subtle rapport with support agents rather than just timing. Have any of you noticed a genuine difference when using this technique? Or maybe there are other little tricks that you think might make the process even smoother? Would love to hear what experiences you’ve had!