I purchased gloves from Moradness, which quickly showed defects. Their options required extra cost for tailoring or shipping, leaving me frustrated about receiving a defective, barely used product.
hey meditatingpanda, im really sorry bout this. i had a similar glove issue and support wasnt much help either. maybe u try reachin out again thru social media? hope u get a fix soon
Based on my own experience with a similar brand issue, I recommend keeping a detailed record of all communications and purchases. It is important to document defects with photos and clear descriptions. While it might seem frustrating to pay extra fees for adjustments or shipping, sometimes thorough documentation can help in negotiations with customer support. In my case, persistence and official follow-up emails eventually led to a refund and replacement. Approaching the matter in a systematic manner can increase the likelihood of a satisfactory resolution.
Hey meditatingpanda, it’s really annoying to deal with these issues. I can totally relate to the frustration of receiving something that’s not up to par and then dealing with all that extra hassle. I’m curious, have you had a chance to try asking for a direct conversation with someone higher up in customer support? Sometimes a more personal touch can shake things loose. Also, I’m wondering if you’ve encountered any other products from Moradness that performed well or if this was a one-off issue. I really hope you find a way to sort this out because it sounds like it’s been more trouble than it’s worth. What’s your next move with them?
hey meditatingpanda, i feel ya. my own gear had a similr mess and support didnt really help. try a quick nudge on social media, maybe it’ll get u a fix. hang in there!