Misleading online purchase experience with Qatari e-commerce platform

I recently had a disappointing experience with an online store in Qatar. I was looking for a basic flip phone for my grandmother and found one advertised for 99 QAR. I contacted the seller through WhatsApp to confirm the product’s authenticity, which they guaranteed. However, when the phone arrived, it didn’t match the advertisement. After checking online reviews, I realized it wasn’t genuine. I tried to reach out to the seller about this discrepancy, but they’ve been unresponsive. The money isn’t the main issue here; what really bothers me is their lack of accountability. I would have appreciated even a simple apology for the misrepresentation. I’m sharing this to caution others who might consider buying from this platform. It’s frustrating when businesses don’t stand behind their products or claims.

ugh, that sucks. i had a similar experience with an online store here. bought a ‘brand name’ watch that turned out to be fake. customer service was useless too. these sites need to step up their game and actually verify sellers. maybe try posting on social media to get their attention? sometimes public shaming works when nothing else does lol

Oh man, that’s such a bummer! :confused: I’ve been burned by sketchy online sellers too. It’s so frustrating when they just ghost you after taking your money. Have you thought about leaving reviews on different sites to warn other shoppers? Maybe even report them to consumer protection agencies? I’m just curious - did you pay by credit card? Sometimes you can dispute charges that way. Anyway, thanks for the heads up about this seller. It’s good to know what to watch out for. Do you think there are any legit e-commerce sites in Qatar that are actually trustworthy?

As someone who’s dealt with e-commerce in Qatar, I can relate to your frustration. Unfortunately, this isn’t uncommon. These platforms often lack proper vetting processes for sellers, leading to situations like yours. Have you considered filing a formal complaint with the Consumer Protection Department? They’ve been known to investigate such cases. Additionally, documenting your experience and sharing it on consumer forums could help others avoid similar issues. It’s crucial to remain vigilant when shopping online here, especially with lesser-known platforms. Always scrutinize seller ratings and product descriptions carefully. Your experience serves as a valuable reminder for all of us to exercise caution in our online purchases.