Tata Motors’ after-sales support raised severe safety and reliability issues. A customer experienced repeated gear failures, lengthy repairs, and unfulfilled assurances regarding vehicle safety.
i’ve had my fair share of issues with tata’s after sales service. sometimes repairs take ages and comunication is very off. feels like our trust is taken for granted. hope they sort things out soon.
Based on my experience, the issues with after-sales service are indeed concerning. I have encountered lengthy delays and repeated promises that were not fulfilled, affecting both my schedule and trust in the service quality. What aggravated my situation was the lack of clear communication from the service team regarding repair timelines and available alternatives during prolonged downtimes. I believe that improved responsiveness and consistent follow-up can help address these challenges. It might also be beneficial for customers to keep detailed records of service visits and communications to support any escalations if delays continue.
Hey everyone! I’m really scratching my head at these ongoing issues with Tata’s after-sales support—it feels like every time you get in touch, there’s another hurdle to overcome. My own experience wasn’t as dramatic, but the vague timelines and uncertainty about what exactly is being done have left me thoroughly curious about how widespread these problems really are. I wonder if there’s something deeper going on in the way services are managed or if the root cause might even be a lack of proper training at service centers. Have any of you noticed if third-party workshops provide a better or more transparent service, or do you think it’s an industry-wide challenge? I’m also wondering if there could be a value in coming together as users to share our individual stories. Does collective feedback make the brands pay closer attention? Would love to hear more real-life experiences or even suggestions on how we might hold them accountable. What are your thoughts?