During the Melbourne concert night, I placed an order for merchandise but haven’t received any updates since. I’ve tried calling and emailing with no luck at all. None of the items were pre-ordered, and I paid a steep fee for fast shipping. Has anyone else had their order dispatched? The total lack of communication and shipping updates makes me worry that this might be a scam, risking a significant amount of money.
hey dancingbutterfly, im in a similar sitch, no update either. could be a shiip delay, but coms are super off. have u tried fb, might get some answer. hope things sort out, but keep an eye out nonetheless.
hey, im in the same boat. i havent got any update either. its probbly a shipping glitch, not a scam. try hittin up their social pages maybe, and keep a record of emails. hope ur order pops up soon.
Hey DancingButterfly and everyone, I’ve been keeping an eye on similar cases and I’m really puzzled too. I haven’t faced an exact experience with this merch store, but I’ve seen instances where vendors have had communication delays due to order processing issues or hiccups in shipping logistics. It might not necessarily mean a scam, but it definitely raises a red flag when you’re totally left in the dark without any automated updates or responses over a few days. Have any of you tried reaching out via their social channels or maybe posted on a local consumer rights page? I’m curious if someone has a different angle or new info on why this might be happening. What do you all think could be a smart move here, and are there any other experiences similar to this? Looking forward to hearing more thoughts.
Based on my own experience with delayed shipments, I believe it might not be an outright scam but rather a failure in communication and fulfillment. During an online event, I faced long gaps between order confirmation and dispatch, which eventually got resolved through persistent follow-up. Despite waiting several days without a response via email, I eventually found that social media channels provided more timely updates. It might be worth trying alternative ways to contact them while keeping documentation of your correspondence for any future disputes.