I ordered expecting a free gift but received none, and Kult offered no compensation. I cancelled my order after misleading notifications regarding product availability.
hey mike, sucks big time when companies mess up like that. i once faced a similar snafu with a freebie gone awry. maybe try shouting it out on social media? sometimes public pressure does the trick even when direct support fails.
Hey Mike_Energetic, I’m really sorry to hear you went through this—it sounds incredibly frustrating. Sometimes these companies seem to have a knack for letting us down when we’re simply expecting what was promised. I’m curious, did you try pushing further with customer service after canceling your order? I mean, sometimes a bit of persistent and maybe even public follow-up can shake things loose. It also makes me think, has anyone here been in a similar situation with Kult or any other company that overpromises freebies? I wonder if there might be some local consumer protection agencies or online platforms that could help push for a resolution. It might also help if more of us share our experiences—maybe there’s a collective strategy that could work. What do you all think could be a fair way for device companies to handle these issues when their notifications mislead us? Let’s get a discussion going on this, as I think it might really help others who’re facing the same problem.