The coverage didn’t focus on the actual conflict and instead highlighted an act of blatant discrimination. Instead of dismissing the employee, Officeworks provided her with legally mandated cultural sensitivity training, sparking further questions about the company’s approach to handling prejudice.
i reckon its a shallow fix, not a real change. a one off training wont cut it in tackling deep seated bias. sometimes it seems like a band-aid, hoping to mask underlying issues rather then addressing them properly.