I’m facing a problem while completing a payment for ECFMG Pathways.
The payment process fails with a message that some vital details are either missing or entered incorrectly. Specifically, it reports:
I haven’t been able to resolve this issue on my own. Has anyone else encountered a similar problem or found a solution?
Hey there, DancingButterfly!
I’ve run into weird quirks like this before and it kinda frustrates me every time. Have you had a look at whether you might be accidentally including spaces or special characters in certain fields? Sometimes it’s the tiniest details that trigger these issues. I wonder too if there’s a temporary glitch on the site itself—maybe it would help to clear your cache or try a different browser just to see if something changes?
Also, have you reached out to their support yet? It might be a broader issue affecting a few users, which could be why it’s cropping up now. What’s been your experience with their customer service in the past? Would love to hear if someone else has a workaround or another insight on this!
Cheers and good luck!