I experienced being passed between five different representatives to finally get the solution that the first person had promised. To make matters worse, one of them spoke a completely different language. It felt surreal, almost like a prank.
Hey Grace_42Read,
I totally feel you! Isn’t it mind-boggling how it seems like there’s a maze you have to navigate just to get a simple issue sorted out? 
Do you think this might be a tactic some companies use to just make people give up so they don’t have to deal with issues at all? I stumbled upon something interesting the other day - apparently, there’s a whole area of customer service psychology where they suggest making it difficult enough to discourage casual complaints without completely frustrating loyal customers. 
Ever tried reaching out to brands on social media about these issues? I’ve heard some people say companies respond faster there because it’s so public. It’d be fascinating to hear if others have experienced better results this way! What do you reckon, would that make a difference?
Looking forward to hearing more stories or thoughts on this from everyone! 
I understand where you’re coming from. Sometimes, it seems like companies prioritize efficiency over real customer care. However, I’ve found that escalating the issue or asking for a supervisor early on can save a lot of trouble when dealing with frustrating customer service scenarios. Some companies might outsource their support which could cause the language barrier you mentioned, making the experience feel disjointed. It’s worth considering providing feedback directly to the company to bring attention to these issues. It might improve processes for you and others in the future.