While many insist that tipping drives excellent US service, I feel quality is more about the brand and location. Some chains perform brilliantly without tipping pressure. Thoughts?
i think non-americans tend to hiype the tipping impact way too much. us service quality depends mroe on staff training and systems than just on tips. it’s a cultural nuance, not a magic fix for every situaton.
After spending a considerable amount of time in the US service industry, I’ve observed that the role of tipping is often overstated in discussions outside our borders. While tipping can be an incentive for good service in environments where it is deeply ingrained, much of the quality of service depends on the internal policies and training of the establishment. Many places develop a strong culture that emphasizes customer care regardless of tips. This suggests that exaggerating the impact of tipping might ignore the broader operational and cultural factors essential to consistent service quality.