Summary
Ordered a scarf that never arrived—even though it was marked delivered and signed by an unknown person. Disappointing experience with Hermes’ customer support.
Hey there, I just came across your post and I’m really sorry to hear about your experience with the delivery mix-up. It sounds incredibly frustrating to deal with a system that says ‘delivered’ when you never even got the package, especially when it wasn’t you signing for the delivery. I wonder, have you considered discussing directly with your local branch or maybe even checking with neighbors? Sometimes it turns out that these issues might be resolved by scrolling through local accounts. Also, do you think opting for the in-store pickup option could potentially reduce such headaches in the future? It’s interesting to see how different shipping methods affect reliability. I’m curious to hear if anyone else here has faced a similar mixup and what strategies they adopted in response!
hey, i had the same prob with online orders. in-store pickup saved me from the ‘delivred but not recived’ mess. try it out if you can, its been way more reliable!
I completely understand the frustration that comes with receiving a false delivery confirmation. A similar incident happened to me last year when a package was marked as delivered, only to vanish without a trace. I decided to switch to in-store pickup whenever possible, and the reliability far outweighed the minor inconvenience of having to travel to the store. This method gave me the assurance of physically retrieving my order, thereby reducing the chances of misdelivery. In my experience, even when managing time effectively for a pickup, it is a far more secure option than waiting for an unpredictable delivery service.