Unexpected DND Figure Print Quality – Should I Contact Support?

The DND figures arrived with an unusual two-tone finish and blurred facial features. Is this a common issue, or should I reach out to customer support?

hey, im kinda wondering if its a on off printer eror with ur figre printing. i had a similar incident and ended up contacting support. might be wise to check their site for any recall alerts regaridng this, then decide. good luck!