I’m experiencing difficulties finalizing my payment for the ECFMG Pathways program. The portal keeps returning a notification that some necessary details are either missing or incorrect. In particular, it displays the message:
Error: Invalid Merchant or Merchant doesn’t exist!
I’ve verified my information multiple times and still face this issue. Has anyone else come across this error or found a solution to bypass it? Any advice or shared experiences would be very helpful. Thank you!
I encountered a similar issue with the payment portal when processing my application for ECFMG Pathways. Initially, I verified all my information and still received a message regarding an invalid merchant. In my experience, clearing browser cookies and ensuring my browser was updated resolved the issue after a consultation with their technical support. It appears this error might be related to compatibility or session problems. I recommend contacting their support team for further troubleshooting if simple measures do not correct the issue.
Hey everyone!
I’ve been following this thread since I encountered a similar snag with the ECFMG payment process not too long ago. Interestingly, my error also mentioned something along the lines of an invalid merchant, but it turned out it wasn’t a cookie or browser version issue. I ended up suspecting that my bank’s interface with the payment system might have caused a miscommunication. Has anyone thought about checking if their bank device settings might be interfering or perhaps verifying if there are any country-specific restrictions?
I ended up reaching out to my bank and then eventually contacting ECFMG support again to ask specifically about the compatibility of my local financial institution with their system. I’d really be curious to know if anyone else has looked into similar angle or if you’ve tried toggling between different network environments. Any new insights or different experiences would be great to hear about. Let’s keep exploring this together!