Retailer Inquiry – Can an Online Repurchase Replace an In-Store Bought Item Priced Differently?

I purchased and used an item in-store and found the online price was £108 lower. Can I repurchase it online and use the store’s return policy to exchange it?

hey, i dont think its that straightforward. sture return policy tends to require proof of original buy. you might want to chack with custumer support before trying this even though the price is lower online

I have encountered similar situations and your idea is not without merit, but caution is necessary. When purchasing items in-store and then considering an online buy for a better price, the reality is that policies for returns or exchanges are generally tied strictly to the original method of purchase. In my experience, customer service tends to require a valid proof of purchase from the same channel, making cross-channel transactions challenging. It is advisable to thoroughly review the store’s policy or to seek clarification directly from their support team to avoid complications.