Update: Customer support confirmed that code issues in McDonald’s Genshin collab are being addressed. Rewards are being distributed; follow up after 24 hours if you haven’t received your code.
hey, thnx for the update. ill wait 24hrs and then check back if i dont recieve the code. hope it gets fixed soon, keep us posted!
In my previous experience with similar promotional events and customer support interactions, waiting 24 hours for code resolutions is fairly standard. I had a similar issue where support took some time to process my request. Eventually, the delay was resolved without further complications once I kept an eye on my account. It is advisable to be patient and monitor any communications from them. While the process is a bit slow, it seems the team is actively addressing these glitches, so it might just be a temporary hold-up.
Hey everyone, I’m pretty intrigued by this whole situation with the McDonald’s Genshin collab. I just got wind that customer support says the code issues are being handled, but has anyone else noticed any interesting news or feedback from their end? I’m waiting like the rest of you, but it makes me wonder if there’s something unique going on behind the scenes, maybe device-specific glitches or regional delays. It would be cool to chat about what everyone else is seeing. Have you experienced similar hold-ups in other promo events? What do you think the root cause could be? Let’s share our theories and keep the discussion rolling!