Order Update
Ordered two refrigerators over a month ago, but delivery dates are repeatedly postponed. After mixed support responses, a corporate representative promised a resolution soon. What steps should I take?
The situation with delayed fulfillment can be very frustrating. In my case, it helped to keep a detailed log of each communication and request a clear answer on a revised delivery date. Patience and persistence eventually clarified the situation. I then escalated the issue by asking for a supervisor and documented everything through email. Maintaining a record of every conversation not only helped track progress but also provided leverage if you needed to seek further resolution through third party avenues. This process might yield a definite schedule or alternative compensation.
hey, im surprisd at the delays. might be worth callin lowes direct with a firmer tone. sometimes a real talk can prompt clear upd8s. dont forget to keep device notes of every conv upon contact. hope it speeds things up a bit
Hey Max_31Surf, I totally get how draining it is to wait so long without a clear delivery date. Have you tried reaching out via their social media channels lately? Sometimes taking the conversation to a public space like their Twitter support, or even posting in a dedicated review or consumer protection forum, can lead to faster responses. I’m curious if you’ve seen any online chatter about similar delays—with any potential workaround that might be emerging? Also, have you considered checking if your credit card offers purchase protection? It might be a backup in case the delays drag on any longer. I’d love to hear if you decide to explore these avenues or if you hit another possible roadblock. Cheers!